Terms of service

Terms of Service

Effective Date: 07/2026

Welcome to Sansari & Co. ("Sansari & Co.", "we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of sansariandco.com (the "Website"), including any purchases made through the Website.

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website.

1. Use of the Website

By accessing or using this Website, you agree to comply with these Terms of Service and all applicable laws and regulations.

If you place an order on behalf of another person or organisation, you confirm that you have the authority to do so.

2. Products

Sansari & Co. offers ready-made jewellery for sale to customers worldwide.

We make every effort to ensure that product descriptions, images, measurements and pricing are accurate. However:

  • Colours may vary slightly depending on your device or screen settings.

  • Minor variations in finish or appearance may occur due to lighting or manufacturing processes.

  • We reserve the right to correct any errors or omissions at any time.

3. Pricing and Payment

All prices displayed on the Website are shown in the currency selected at checkout.

Shipping charges, taxes, customs duties and import fees (where applicable) are calculated separately unless otherwise stated. International customers are responsible for any customs duties, import taxes or other charges imposed by their local authorities.

Payment must be received in full before an order is dispatched.

4. Orders

All orders are subject to acceptance and product availability.

We reserve the right to refuse or cancel an order for reasons including, but not limited to:

  • suspected fraud or unauthorised transactions;

  • pricing or product description errors;

  • product unavailability.

If we cancel an order after payment has been received, we will refund the amount paid.

5. Shipping

We ship internationally.

Estimated delivery times are provided as guidance only and are not guaranteed. Delivery may be affected by customs clearance, courier delays, weather conditions or other circumstances beyond our control.

Risk of loss or damage passes to you once your order has been delivered to the delivery address provided.

6. Returns

We accept returns within 14 days of delivery, provided that:

  • the item is returned in its original, unworn and unused condition;

  • all original packaging, tags and accessories are included;

  • the item shows no signs of wear, damage or alteration.

Customers are responsible for the cost of returning items to Sansari & Co.

Shipping charges paid on the original order are non-refundable unless required by applicable law.

We reserve the right to refuse a refund if a returned item does not meet these conditions.

7. Refunds

Once your returned item has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be processed using the original payment method within a reasonable timeframe, subject to your payment provider's processing times.

8. No Warranty

Unless required by applicable law, our jewellery is sold without any additional warranty or guarantee.

We do not offer repair services or extended warranties.

Nothing in these Terms limits any statutory rights you may have under applicable consumer protection laws.

9. Intellectual Property

All content on this Website, including but not limited to photographs, logos, branding, product designs, graphics, text and other materials, is owned by or licensed to Sansari & Co. and is protected by intellectual property laws.

You may not copy, reproduce, distribute or use any Website content without our prior written permission.

10. Acceptable Use

You agree not to:

  • use the Website for unlawful purposes;

  • interfere with the operation or security of the Website;

  • attempt unauthorised access to our systems;

  • upload malicious software;

  • copy or scrape Website content without permission.

11. Limitation of Liability

To the fullest extent permitted by law, Sansari & Co. shall not be liable for any indirect, incidental, consequential or special damages arising from the use of our Website or products.

Our total liability for any claim relating to an order shall not exceed the amount paid for that order.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

12. Privacy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

13. Third-Party Services

Our Website may contain links to third-party websites or use third-party service providers, including payment processors and shipping companies.

We are not responsible for the content, services or privacy practices of third parties.

14. Changes to These Terms

We may update these Terms from time to time.

Any changes become effective immediately upon publication on this Website.

15. Contact

If you have any questions regarding these Terms, please contact us through the contact details provided on sansariandco.com.

Last Updated: 07/2026